• HOW IT WORKS

  • PRODUCT DESCRIPTION

  • FAQ

HOW IT WORKS

— 01 —

Book a repair online
Book a repair online

— 02 —

Post your device
Post your device

— 03 —

We make the repair
We make the repair

— 04 —

We send it back
We send it back

This iPhone repair service is designed for iPhones with a number of problems. We realise if you have multiple issues you need to fix you do not want to spend money on repairs individually. This is a great value service which will replace the back cover, battery, volume/mute and power buttons and the dock connector port and the front screen. A total of over 150s worth of repairs.

Please make sure you indicate the colour you require, as well as your model of iPhone (8Gb, 16Gb, 32Gb).

Why choose us?

  • Superfast repair service
  • 100 day warranty
  • E-mail notifications at every stage
  • Great customer service
  • Fully trained UK technicians
  • VAT and return postage included
  • No hidden charges

What is the process?

The process is simple – choose the repair you require from the drop down menu, add to your cart then checkout.

I don’t know what is wrong

We have a diagnosis service which is £19.99 if you do not know what is wrong. This is deducted from the final repair charge.

What happens after I have booked the repair?

You will then receive an e-mail confirmation from us with your order number and our address details and further instructions.

What is the courier collection?

If you require your device to be collected by courier please select this option. We will then contact you to arrange a suitable time for the device to be collected.

How long does is take?

We aim to repair all devices the day we receive them with the exception of water damage which takes 24-48 hours.

How should I post my device?

We recommend Royal Mail recorded or Special Delivery.

Is my device safe?

This is a common concern. All our reviews, good or bad are posted on the independent review site Trustpilot. We are proud of them and they can be read here

Water damage price and procedure

  • The standard water damage repair charge is £19.99. This includes the disassembly, cleaning and reassembly of the logic board of your iPhone. It does not include any new parts that may be required to repair the iPhone. If further parts are required for the repair to be successful we will contact you before carrying out these repairs.
  • This is a 3-day minimum service because of the time required to clean the logic board.
  • This is not a guaranteed repair to a water damaged device.
  • This is a non-refundable charge.

What is a full refurbishment?

On the iPhone 4 we replace all parts apart from the logic board, camera and battery. On the iPhone 5 onwards we replace the back housing and front screen. We can also repair some internal parts should they need it.

Does a full refurbishment repair water damage/logic board issues?

No, these would need to be treated differently.

WHAT OUR CUSTOMERS SAY

What our Customers Say

Did what they said they would!

Easily navigable website to cost the repair, pay for it and dispatch the phone. Great communication thereafter and phone returned like new - great overall service!

Janet Clark, Camberley

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Quick, easy and great repair!

Using iPhone Surgery was quick, simple and great how quickly they repaired my phone on the day and had it back to me the following day. Much better than expected - just brilliant!

Sophie Clarkson, Sheffield

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