Diagnosis
Repairs

iPod Touch 5 Repairs


 

£19.99

  • HOW IT WORKS

  • PRODUCT DESCRIPTION

  • FAQ

HOW IT WORKS

— 01 —
Book a repair online
Book a repair online
— 02 —
Post your device
Post your device
— 03 —
We make the repair
We make the repair
— 04 —
We send it back
We send it back

The experts at the iPhone Surgery are here to get your iPod Touch 5 back in fully working order! Whether you've a damaged headphone jack, a cracked screen or a dodgy charging port, we can fix your iPod Touch 5.

iTechnician Approved iPod Touch 5 Repairs

All iPod Touch 5 repairs we carry out are covered by a 12 month guarantee, and the vast majority of devices we receive are repaired the same day and are on their way back to you in no time. We understand you don't want to wait long to get music back in your life! 

12 Month Guarantee on All iPod Touch 5 Repairs

There's no need to remove your personal data as we will never touch it – all you need to do is select the repair you need from the options above. If you can't see what you're looking for or would like more information, please don't hesitate to contact us.

Other iPod Repairs

We also offer iPod Touch 4 repairs - with more coming soon!

iPod Touch 5 repairs FAQs

Water damage price and procedure

  • The standard water damage repair charge is £19.99. This includes the disassembly, cleaning and reassembly of the logic board of your iPod. It does not include any new parts that may be required to repair the iPhone. If further parts are required for the repair to be successful we will contact you before carrying out these repairs.
  • This is a 3-day minimum service because of the time required to clean the logic board.
  • This is not a guaranteed repair to a water damaged device.
  • This is a non-refundable charge.

iPod Touch 5 full refurbishment

  • This is a full cosmetic refurbishment that includes the screen and back housing.
  • This will not solve problems related to the logic board such as greyed out wifi or water damage.

Courier collection

  • If you choose courier collection this means we will arrange a courier to come and collect your device from you.
  • If booked before 12.00 this can often be same day, or, it will be the next day or a day that is convenient to you.

Booking multiple repairs

  • Place the first repair into your basket then navigate back the required repairs page and add any subsequent repairs required.
  • We can often offer discounts on more than one repair, call, chat or e-mail us for details.

What is the process?

The process is simple – choose the repair you require from the drop down menu, add to your cart then checkout.

I don’t know what is wrong

We have a diagnosis service which is £19.99 if you do not know what is wrong. This is deducted from the final repair charge.

What happens after I have booked the repair?

You will then receive an e-mail confirmation from us with your order number and our address details and further instructions.

What is the courier collection?

If you require your device to be collected by courier please select this option. We will then contact you to arrange a suitable time for the device to be collected.

How long does is take?

We aim to repair all devices the day we receive them with the exception of water damage which takes 24-48 hours.

How should I post my device?

We recommend Royal Mail recorded or Special Delivery.

Is my device safe?

This is a common concern. All our reviews, good or bad are posted on the independent review site Trustpilot. We are proud of them and they can be read here

Water damage price and procedure

  • The standard water damage repair charge is £19.99. This includes the disassembly, cleaning and reassembly of the logic board of your iPhone. It does not include any new parts that may be required to repair the iPhone. If further parts are required for the repair to be successful we will contact you before carrying out these repairs.
  • This is a 3-day minimum service because of the time required to clean the logic board.
  • This is not a guaranteed repair to a water damaged device.
  • This is a non-refundable charge.

What is a full refurbishment?

On the iPhone 4 we replace all parts apart from the logic board, camera and battery. On the iPhone 5 onwards we replace the back housing and front screen. We can also repair some internal parts should they need it.

Does a full refurbishment repair water damage/logic board issues?

No, these would need to be treated differently.

WHAT OUR CUSTOMERS SAY

What our Customers Say

Did what they said they would!

Easily navigable website to cost the repair, pay for it and dispatch the phone. Great communication thereafter and phone returned like new - great overall service!

Janet Clark, Camberley

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Quick, easy and great repair!

Using iPhone Surgery was quick, simple and great how quickly they repaired my phone on the day and had it back to me the following day. Much better than expected - just brilliant!

Sophie Clarkson, Sheffield

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