Diagnosis
Repairs

iPhone 5 Repairs

£19.99

  • HOW IT WORKS

  • PRODUCT DESCRIPTION

  • FAQ

HOW IT WORKS

— 01 —

Book a repair online
Book a repair online

— 02 —

Post your device
Post your device

— 03 —

We make the repair
We make the repair

— 04 —

We send it back
We send it back

If you're looking for great value, reliable iPhone 5 repairs you've come to the right place! Here at iPhone Surgery we carry out any repair your iPhone 5 may need including LCD and screen repair and replacement, water damage, button repair and speaker repair. We offer a full refurbishment service if your phone needs a few repairs in one go – and you can save a substantial amount of money too! We can even repair your iPhone's camera.

iTechnician Approved iPhone 5 Repairs

All iPhone 5 repairs we carry out are covered by a 12 month guarantee, and the vast majority of devices we receive are repaired the same day and are on their way back to you in no time. We understand how important your devices are to you! 

12 Month Guarantee on All iPhone 5 Repairs

There's no need to remove your personal data as we will ever touch it – all you need to do is select the repair you need from the options above. If you can't see what you're looking for or would like more information, please don't hesitate to contact us.

Other iPhone Repairs

At the iPhone Surgery we offer a complete range of repairs including iPhone 5s and iPhone 5c repairs. Book your iPhone repair online or call into one of our London or Banbury stores to get your device fixed while you wait!

iPhone 5 repair FAQs

Water damage price and procedure

  • The standard water damage repair charge is £19.99. This includes the disassembly, cleaning and reassembly of the logic board of your iPhone. It does not include any new parts that may be required to repair the iPhone. If further parts are required for the repair to be successful we will contact you before carrying out these repairs.
  • This is a 3-day minimum service because of the time required to clean the logic board.
  • This is not a guaranteed repair to a water damaged device.
  • This is a non-refundable charge.

iPhone 5 full refurbishment

  • This is a full cosmetic refurbishment that includes the screen and back housing.
  • This will not solve problems related to the logic board such as greyed out wifi or water damage.

Courier collection

  • If you choose courier collection this means we will arrange a courier to come and collect your device from you.
  • If booked before 12.00 this can often be same day, or, it will be the next day or a day that is convenient to you.

Booking multiple repairs

  • Place the first repair into your basket then navigate back the required repairs page and add any subsequent repairs required.
  • We can often offer discounts on more than one repair, call, chat or e-mail us for details.

What is the process?

The process is simple – choose the repair you require from the drop down menu, add to your cart then checkout.

I don’t know what is wrong

We have a diagnosis service which is £19.99 if you do not know what is wrong. This is deducted from the final repair charge.

What happens after I have booked the repair?

You will then receive an e-mail confirmation from us with your order number and our address details and further instructions.

What is the courier collection?

If you require your device to be collected by courier please select this option. We will then contact you to arrange a suitable time for the device to be collected.

How long does is take?

We aim to repair all devices the day we receive them with the exception of water damage which takes 24-48 hours.

How should I post my device?

We recommend Royal Mail recorded or Special Delivery.

Is my device safe?

This is a common concern. All our reviews, good or bad are posted on the independent review site Trustpilot. We are proud of them and they can be read here

Water damage price and procedure

  • The standard water damage repair charge is £19.99. This includes the disassembly, cleaning and reassembly of the logic board of your iPhone. It does not include any new parts that may be required to repair the iPhone. If further parts are required for the repair to be successful we will contact you before carrying out these repairs.
  • This is a 3-day minimum service because of the time required to clean the logic board.
  • This is not a guaranteed repair to a water damaged device.
  • This is a non-refundable charge.

What is a full refurbishment?

On the iPhone 4 we replace all parts apart from the logic board, camera and battery. On the iPhone 5 onwards we replace the back housing and front screen. We can also repair some internal parts should they need it.

Does a full refurbishment repair water damage/logic board issues?

No, these would need to be treated differently.

WHAT OUR CUSTOMERS SAY

What our Customers Say

Did what they said they would!

Easily navigable website to cost the repair, pay for it and dispatch the phone. Great communication thereafter and phone returned like new - great overall service!

Janet Clark, Camberley

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Quick, easy and great repair!

Using iPhone Surgery was quick, simple and great how quickly they repaired my phone on the day and had it back to me the following day. Much better than expected - just brilliant!

Sophie Clarkson, Sheffield

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